Gender neutral, fun, organic clothing celebrating outdoor adventures and the magic of childhood

Help & FAQs

Shipping

Our clothing is sent via Royal Mail within the UK. Once shipped your package should arrive between 3-5 working days.

Shipping is free within the UK for all orders above £35

All delivery estimates are approximate. If you are concerned about a parcel, we advise you to wait 10 working days before contacting us. We also recommend that you check at your local post office and confirm your address before contacting us. Please also note that we must be notified within 30 days of any orders that have not arrived. After this time we cannot replace any orders free of charge.

Currently we do not offer shipping to EU countries or internationally. We can, under some circumstances, arrange this for you on a case by case basis. International shipping rates will apply. Please contact us here if you have a specific request.

Packaging

Wild Things clothing is sent to you in 100% plastic-free paper mailing bags. The weather-proof parcel protects its contents and the paper is both compostable and degradable. Paper mailers can be easily recycled, making this the perfect eco-friendly option.

Returns and Exchanges

Unfortunately due to the nature of how we fulfill orders, we are unable to offer returns or exchange on any of our clothing, except in the case where the item is faulty. Whilst faulty production is extremely rare, it does occasionally happen. Simply email us with a photo and description of the fault and we’ll arrange a replacement or refund. You must do this within 7 days of receiving your order and the garment must be unworn and unwashed to qualify.

Cancelling an order

If you’ve already paid for the order, you’ll need to let us know within 12 hours of placing the order, so that we can halt its processing. We will be unable to cancel any orders after this time.

Sizing & Care Instructions

Due to the nature of how we supply garments, we are unable to offer returns or exchanges on any of our clothing, except in the case where the item is faulty*

Before you place an order with us, we urge you to look at our sizing charts here, to ensure that you are ordering the correctly sized garment.

Care

For all Wild Things garments, regardless of style or size, we advise the following:

  • Wash at 30 degrees Celsius, inside out
  • Do not tumble dry
  • Do not iron over print

Need More Help?

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